How the increased supply of Natural Gas is making an impact

Great summary of the Natural Gas market for the USA; the decrease in price from increased supply (resulted from fracking) does not make it into the retail price of gas.

Article: IT Should Stop Trying to ‘Surprise and Delight’

As BAs / Architects, I think we see this a lot. Personally, it makes me sad, because I know there are many more efforts of higher value if only we didn’t focus on trying to “Surprise and Delight”.  Summary points: 1) Organizations Should Seek to Meet Customer Service Expectations, Not Exceed Them. 2) Low Customer Effort is the Key to Meeting Service Expectations.

What is Business Analysis?

Project Managers and Business Analysts have roles that blur together and are often confusing. So what is it that a BA does?

“…a Project Manager will deliver, on time, on budget and in scope, the perfect set of concrete shoes; but without a Project Manager, a Business Analyst might never deliver at all. … If [an] outcome doesn’t provide value for an organization we have concrete shoes. And here is our sweet spot for business analysis as a discipline. Yes I said discipline. It is time to stop thinking about business analysis as a role, title or profession. Business analysis is a disciplined way of approaching any decision so as to provide value to further an organization’s objectives. The objectives of an organization are fulfilled through its strategy. …”!/2013/09/the-future-is-no-more-uncertain-than.html