An article of mine was published in Tait Connection magazine. In it I argue that treating communications as a utility can translate to better business efficiency and big savings.
Magazine version:
http://magazine.taitconnection.com/taitconnection/issue_5#pg42
Web version:
“Tait Communications is a multinational radio communications company with headquarters based in Christchurch, New Zealand. The company has offices in 17 countries and employs 869 staff (2011).”
http://en.wikipedia.org/wiki/Tait_Communications